QuickBooks Payments stopped working - now when I enable it on an invoice, client doesn't receive a link and Online Payments shows OFF after saving and re-opening invoice

Hi there userjiwanir,

It's vital that you are able to receive payments from your customers for the services you provided. QuickBooks Payments is a great way for your customers to pay for their purchases directly from within your invoice. I can point you in the right direction for assistance with getting the link to send with the invoice.

One cause of this error could be browsing data accumulated in your system. Temporary files such as cache and cookies can affect your navigation in any internet-based software like QuickBooks Online. Here are some steps to try to resolve any errors caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If the error still persists after trying these steps, I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to take a look at your account with you in order to get you back to receiving your customers' payments. You can reach out to them using one of these ways:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. 
Social Media: Facebook, Twitter, and Instagram.

If you have any other questions, feel free to reach out here.