Recently the shipping addresses are showing up blank on my invoices. Same customers with prior history had all the information show up on previous invoices.

Hello, 

Creating invoices in QuickBooks Online is a simple and straightforward process. You're able to customize your invoices to show additional details such as a Shipping Address. It's important for all of your information to be displayed as needed on your invoice, so I'll help point you in the right direction to resolve this.

If you're not seeing the shipping address appearing on your invoices, there may be a bug in your browser causing loading or latency issues. Try clearing the cache and cookies in your web browser to remove any stored Internet files. These stored files can cause bugs in QBO and other sites. Here's how to clear them: Clear cache and cookies to fix issues when using QuickBooks Online. 

If the issue persists, try using an Incognito window in Google Chrome. This is a private browsing mode that operates separately from the main browser, and it doesn't get impacted by stored cache and cookies. Here's more information about that and how to use it: Browse in Private. You should also try using multiple different browsers.

If you're still running into issues, I'd recommend touching base with our tech support team so an agent can take a closer look at what may be happening. There may be something causing this issue on the back-end, and I'm confident our team will be able to sort this out for you.

Cheers!