When I open my sales invoice to create a new one, the previous one still shows. It is posted but I would rather open to a clear invoice screen. I solved this once before but now I cannot remember and cannot locate anything on the help button. THANK YOU!
Hello again Glenda7
QuickBooks Online is built with a focus on simplifying your bookkeeping, and saving you time. This includes powerful automation settings, which can instantly enter previously used information when you create a new transaction. This is incredibly useful if you create a lot of similar transactions under the same customer or supplier, but I can see the advantage of disabling it. I'll be happy to help get a clear invoice screen every time.
This option can be managed at any time, allowing you to freely decide if you want to use it. It just takes a few clicks to disable it:
Now you'll be given a fresh new invoice every time, allowing you to start entering information without clearing the existing content.
Hope this helps!
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