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steelem
December 8, 2022
Question

Sales Transaction - progress billing

  • December 8, 2022
  • 1 reply
  • 0 views

Early on in our Quickbooks days we did a couple of progress billing transactions that didn't turn out exactly how we expected. One we were able to correct however, we are scratching our heads on the other one.

The costs (COGS) of the items is higher on all of the invoices than the sale price. The invoice to customer was fine but QB shows a loss on the invoices based on COGS

Not sure how the costs were captured on the transactions or how we can fix it. 

    1 reply

    J
    JamesM4
    December 8, 2022

    Hello steelem,

     

    Welcome back to the QuickBooks Community. It's important you're able to get the help you need in order to move forward with your work. I'll be glad to point you in the right direction so you're on the right track with your work. 

     

    Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

    • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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    Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

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