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February 12, 2020
Question

Some of my invoices that have been paid are marked "closed" and others "marked" paid. They should all be marked "paid" how do I change them back to paid?

  • February 12, 2020
  • 1 reply
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1 reply

February 12, 2020

Hello melodiemueller78,

 

Getting a handle on the terms QuickBooks Online uses for your various transactions is ideal for keeping track of your transaction statuses and understanding your data. I can help you with sorting this out.

 

Another user asked a similar question a little while ago and I recommend taking a look at the response I gave them. In that response, I explained why you'll see paid or closed and included a screenshot with an example of what I mean. Check it out here: Some of my invoices state paid and others state closed. how do I change the status from paid to closed?

 

I'm here if you'd like to go over this further, but that should get you on your way.

 

Enjoy your day!