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July 6, 2024
Question

Something's not quite rightWhen you use Accounts Receivable, you must choose a customer in the Name field.

  • July 6, 2024
  • 1 reply
  • 0 views
Anyone know why this message keeps populating?  I'm not even using AR account.  I have logged out, logged on to different computer entirely. Same error message

1 reply

July 8, 2024

Hello ande587269,

 

Welcome to the Community. QuickBooks is designed to help you reach your accounting goals with ease. Rest assured, I'll be happy to give you a hand so you can continue to enter your transactions with ease. 

 

To get started, I trust that you've reviewed the transaction you're entering to make sure the required fields are filled. In case this is a browser display issue, I recommend clearing cache and cookies on your browser. Clearing cache and cookies helps with fixing most browser-display/functionality issues. You can do this by following the steps in this article: Clear Cache and Cookies. If you're still having issues after verifying the info above, I recommend contacting our support team so they can take a closer look at the issue. 

 

If you have any other questions, feel free to reach out here. I'll be on standby.