Skip to main content
May 4, 2021
Question

The calendar isn't working properly in the service date column of the invoices

  • May 4, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

May 4, 2021

Hi there userrudyscourrierserv,

 

Making sure that your invoices have the correct information displayed is important for any business. QuickBooks Online is a great tool to be able to send invoices to your clients in order to get paid faster. I can provide you some assistance with this.

 

One reason that the calendar isn't working properly would be browsing data stored in your system. Temporary files such as cache and cookies can accumulate in your browser and cause errors like the one you're experiencing. Here are some steps to resolve any issues relating to browsing data:

 

If the error persists after trying these steps, I recommend reaching out to our support team outside of the Community. They'll be able to do some further troubleshooting steps with you and notify the engineers if necessary. Here are the ways to reach out to them:

 

Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
Social Media: FacebookTwitter, and Instagram.

 

If you have any other questions, feel free to reach out here.