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November 18, 2023
Question

There’s something going on with my invoices I’m generating. The app tries to generate invoices skipping numbers and when I send the invoices they’re saying they’re paid

  • November 18, 2023
  • 1 reply
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1 reply

November 18, 2023

Hi there richard-fedler-c,

 

It's important that all your transactions are entered correctly for your books to be well balanced. QuickBooks Online is a great tool able to help you create and send invoices to your customers so they know the amount owed to you for your services. I can provide some assistance with these transaction errors. 

 

One cause for transactions not to appear correctly when created would be browsing data. These temporary files can accumulate in your browser, device or network and create errors similar to the one you're seeing in any cloud-based software like QuickBooks Online. Here are some steps to resolve erros caused by browsing data:

 

Let me know if this resolves the issue or if you need further assistance.