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April 15, 2023
Question

Trying to input expenses and do new invoices and sales tax option is not working? Anyone have fix for this?

  • April 15, 2023
  • 1 reply
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1 reply

April 17, 2023

Hi Wj hinton,

 

Welcome to Community!  Having the ability to enter sates tax to your QuickBooks Online Transactions,  is vital in keeping with government guidelines.  I'd be glad to assist!

 

If you haven't done so already, I recommend clearing cache on your browser, to improve system performance and loading times.  I also suggest trying other browsers such as Safari, Firefox, Google Chrome, Edge or a private/incognito window.  If you experience the same result, please contact us, for further review and possible investigation.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Feel free to reach out again if you have other questions or concerns.  We'd be happy to help!