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Jun 19, 2024 12:57 AM UTC
Question

Unexpected token '<', " is coming up when trying to send an invoice. I cant save it or anything. why wont it send?

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2 replies

Jun 19, 2024 1:03 AM UTC

I’m having the same issue. I restarted my computer and can’t log back in 

Jun 19, 2024 1:29 PM UTC

Hi theplumbingandga,

 

It's vital that the program is working as designed. Don't worry, I've got your back with this. 

 

I'd like for you to do some troubleshooting on your end. First, let's start by troubleshooting the error you're receiving to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: Clear cache and cookies.

 

In case this error persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details:
 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.