We made a sale and the client paid in cash. I put his invoice as paid. However not all the money for the invoice was deposited in the account. How do I record that?

Hi Ryan,

You will receive the money in the undeposited funds and then make a bank deposit. 

In the bank deposit window, there is a section at the bottom called "add funds to this deposit." You will add a negative amount here which will be equivalent of the amount missing and use the account where the cash went.

Hope it helps

Prachi Joshi

Hi ryanseavestrough,

For your reference, please refer to this guide for recording and making bank deposits in QuickBooks Online.

Should you require additional assistance, I suggest speaking with an accounting professional. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

Feel free to reach out again, if you have other questions.  We would be glad to help!