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April 10, 2024
Question

We paid an invoice with a credit card. The supplier then sent a revised invoice in a lesser amount and credited our credit card. How to match credit on acct to VISA?

  • April 10, 2024
  • 1 reply
  • 0 views
We revised the bill in Quickbooks resulting a credit on the supplier account.  We then entered a credit card credit.  How do we match these as the account still shows a credit balance.

1 reply

April 10, 2024

Hi bcschoolsports,

 

Welcome to the QuickBooks Community. Matching your transactions can be a exciting process and I'm glad you're using QuickBooks to help streamline this process. I'll be happy to steer you in the right direction from here.  

 

I encourage you to check out this helpful article with more info on how to: Categorize and match online bank transactions in QuickBooks Online. I also recommend getting in touch with your accounting specialist for expert advice on how to enter transactions so your books remain accurate. In the event that you're unable to find a match for your transactions, here are some reasons why that could be: 

 

  • The transaction has not been reconciled.
  • The transaction was entered using the same bank account.
  • The transaction has not been previously matched to another bank downloaded transaction.
  • If it is a deposit or payment received, make sure it is not on the Bank Deposit page (undeposited).

If you have questions, don't hesitate to reach back to me here. Otherwise, I wish you a great rest of the week.