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October 20, 2020
Question

What does "All Reimburse Charge CCBT sequences need to be mapped. Missing sequence: 2 for Reimburse Charge: 76356", found in an invoice under something's not right, mean?

  • October 20, 2020
  • 1 reply
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1 reply

October 20, 2020

Hi jen60,

 

Getting error messages when creating an invoice can slow down your progress. QuickBooks is designed to make your work easier and I'd like to make sure you experience the full benefits of the program.

 

To get started, I'd like to troubleshoot this issue by clearing cache and cookies on your browser. When you clear cache and cookies, this refreshes your browser allowing it to work efficiently when accessing sites such as QuickBooks. You can do this by following the steps in this article: Clear Cache and Cookies. Let me know what happens after you try this. 

 

If you're still experiencing the same error, I'd like for you to contact our support team for direct support using the details below:

 

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social MediaFacebookTwitter, and Instagram.

 

I'll be one message away if you need anything else. Otherwise, enjoy the rest of your week.