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April 27, 2022
Question

What entry is made by QBO when a customer chooses to pay an invoice with their credit card using Pay Now feature?

  • April 27, 2022
  • 1 reply
  • 0 views
Does QBO record the processing fees to a designated Expense Account (i.e. Processor Fees, Bank Charges, etc.)?

1 reply

April 27, 2022

Hello finance@odmsinc.

 

Welcome to the Community. I trust that all is well on your end. I'll be happy to point you in the right direction so you can get back to doing what you love. QuickBooks is a versatile program that simplifies the way you manage your transactions. 

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will also be able to share your screen and help you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.