Skip to main content
October 8, 2020
Question

When a customer pays there invoice by Visa, what is the waiting period for this to be deposited

  • October 8, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

PatriciaT
October 8, 2020

Hi chenderson1,

 

It's great you're using QuickBooks Payments to make it easier for your customers to pay you online. I'll be happy to share more about the processing time for your deposits.

 

Intuit batches and submits your credit payments daily at 6:00 pm EST. Usually, your first deposits take a bit longer (5 business days) while we set up your merchant account. Afterward, your payments reach the deposit bank account quicker, typically within 2-3 business days.

 

If you don't receive the funds on the allotted time, I encourage you to reach out to our Payment support team so they can help check the status of your deposits. Here's how to get in touch.

 

Dial 1-855-253-1536 and follow the prompts for Payments/Merchant Services to connect with an agent. Our agents are available Monday to Friday, from 8 am to 8 pm EST.

 

For more about QuickBooks Payments deposits, here's an article: Common questions about payments deposits in QuickBooks Online

 

I hope this helps! Have a great day.