When creating a new invoice, it keeps showing the 'Total Due'as $0.00 as if it is already paid. This has been a recurring issue. I have products added with rates.

Hello, marvmark8-gmail.

Thanks for turning to the Community for support! I'd be happy to point you in the right direction.

Sometimes browsing data accumulates and prevents the software from doing what it is supposed to do. I recommend trying these troubleshooting steps to see if this helps resolves the issue.

1. Clear your cache and cookies.
2. Switch to a different browser. 
3. Try in a private browser (Incognito)

If the issue persists, I encourage you to reach out to the support team outside of the Community so they can work directly with you to see why this may be happening. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: select (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > then hit Let's Talk > choose Get a callback.

If you have any other questions, feel free to reach back out here