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April 1, 2022
Question

When creating an invoice for a customer in USD, it does not accept credit cards as payment even if you try to click the button to allow it. Has anyone found this?

  • April 1, 2022
  • 1 reply
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1 reply

April 1, 2022

Hi info@durwell-equ.

 

Giving your customers the ability to pay directly through their invoice is a great way to get your payments fast. I'd be happy to go over what is required to receive payments in QuickBooks Online.

 

Currently Payments can only be received in the Canadian version using a Canadian credit card. If they are trying to pay using an American one it won't work and would need to use an E-Transfer or another form of payment.

 

If you have any questions let us know and we'd be happy to help.