When I check the number of receipt images that I have to review the total changes randomly and sometimes by hundreds of items.

Hello krosin,

I can appreciate how having the number of your entries changing so drastically would impact your workflow in QuickBooks Online. The program is designed with ease in mind, and I'd like to make sure that you're also benefiting from that intent with working with the program. I'm here to help steer you in the right direction.

With a few more details about where exactly you're working in your books and what you're doing when the numbers change, I'm certain we can help you get back on track. I see you've also posted another post about working with the filtering options in the Receipts page and how the filter doesn't seem to stick once you've addressed a transaction even though the filter options still show, and I'm thinking this may be related. I have some troubleshooting steps you can try to work this out.

These steps address browser, app, cache, and Internet-based issues, such as temporary Internet files, that may impact how QuickBooks Online is operating. I recommend going through these one-by-one until you find one that resolves the situation.

• Clear browser cache if using a browser
• Clear the app cache if using the QuickBooks Online app for Windows or Mac
• Try a browser if using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If by the time you reach the end of the list there aren't any changes, I encourage you to connect with a member of our support team to work through this. You can also reach out to us if what I've described isn't your circumstance so that we can have a one-on-one conversation with you to get to the bottom of this.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Don't hesitate to give us a shout as soon as you have a moment. We're here to help!