When i make uo an invoice for Freshco, it automatically marks the invocie as paid. How can i change that?

Hi tolo123,

Recording your transactions properly ensures you keep your books accurate. In the design of QuickBooks Online, an automation feature was created to assist you with receiving payments in a timely manner. In situations where you want to manually enter your payments, this feature must be turned off. I'll show you how.

If there's a credit memo on the customer account and the automation feature Automatically apply credits is turned on, QuickBooks Online will put that credit towards the next open invoice and apply the payment for you. To turn this automation feature off, follow these steps

1. Select the Gear icon then Account and Settings.
2. Choose the Advanced tab.
3. Scroll to the Automation section and click the pencil icon to edit.
4. Remove the check-mark in the box next to Automatically apply credits.
5. Click Save then Done.

Moving forward, existing credits won't automatically apply to invoices.

Using QuickBooks Payments may also be causing your invoices to be marked as paid right away. If you're using Payments with QuickBooks, please reach out to our support team so we can look into this further.

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I hope this helps! Have a nice day.