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June 22, 2021
Question

When I try to match the deposit from Square UP, Quickbooks only shows invoices.

  • June 22, 2021
  • 1 reply
  • 0 views
One is a refund and two sales. They are entered thru the sales receipts & refund.

1 reply

June 22, 2021

Hello paolamcewen, 

 

It's essential you're able to match your deposit from Square UIP and I'd be glad to help. QuickBooks offers a versatile platform that makes it simple for you to keep track of your transactions. I'll be happy to share more info about this so you can get back to doing what you love. 

 

First, I'd recommend making sure you're matching your transactions the right way. This article here does a great job of showing you how to successfully match your transactions. I suggest following the steps in the article and let me know if you have any questions as you go through it. In case this is a display issue on your browser, I recommend clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance.  I'll be one message away.