When there is a credit on the account (project), and when I create a new invoice, why doesn't it prompt me and ask if I want to apply credit to invoice like in QB Desktop

Hi H-EME,

Glad to hear from you again. Sometimes it's easy to forget when to apply a credit to your invoice and I'd be happy to help with that. 

Based on what you've described, it sounds like you've got the Automatically apply credits setting on. To check if you've got it on, follow the steps below:

1. Click the Gear icon at the upper right corner.
2. Click Account and Settings.
3. Go to Advanced tab in the left panel.
4. Select Automation and remove the check mark for Automatically apply credits.
5. Click OK.
6. Hit Done.

Once you've removed this feature, you'll start getting a notification in relation to a credit that's applicable to the invoice. Give this a try and if you need further assistance, don't hesitate to reach out to our support team using this link.