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November 7, 2021
Question

Why am I waiting for the funds from this invoice all of a sudden its going on a week tomorrow since it's been paid I should have received these funds already!!!!!!!!!!!

  • November 7, 2021
  • 1 reply
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1 reply

November 8, 2021

Hi nick130,

 

Thank you for reaching out to Community for assistance with receiving payments from your customers.  It's vital that we're able to trace the status of funds and ensure you're paid in a timely fashion.  With QuickBooks Online Payments there may be underlying circumstances causing this delay.  We'd be happy to look into this for you. However, we'll need additional information to verify your account and review the issue in a secure setting on our end.  Please contact us at your earliest convenience so we can get this resolved as soon as possible.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > hit Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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We look forward to hearing from you!