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July 26, 2020
Question

Why are my clients no showing on the drop down for invoicing?

  • July 26, 2020
  • 1 reply
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1 reply

July 27, 2020

Hi fer_strange,

 

It's vital you're able to create an invoice so you can get paid on time. Don't worry, I'll be happy to give you a hand so you can start seeing your clients on the drop-down for invoicing. 

 

First, I'd like to start off by clearing cache and cookies on your browser. Clearing cache and cookies is an effective troubleshooting method for fixing minor browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. Give this a try and let me know if you're able to invoice your clients. 

 

For further assistance, I recommend reaching out to our support team using this link here. One of our agents will be able to share your screen and take a closer look at your account. Let me know if you have other questions by leaving a comment below.