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April 23, 2021
Question

Why are my perfect in focus snap receipt photos going out of focus after I take the picture?

  • April 23, 2021
  • 1 reply
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1 reply

April 23, 2021

Hi info1587,

 

QuickBooks offers a powerful receipts feature that enables you to snap photos of your receipts to make your bookkeeping easier. It's vital you're able to snap clear pictures that are in focus so they're easier to see and reference. Don't worry, I'll help steer you in the right direction with this.

 

Based on what you've described, I'd recommend checking to make sure your camera is working correctly. You can check this by taking a picture on your regular camera app. If the pictures appear to be out of focus, I recommend turning your phone off and on again. This is a good way to reset your phone allowing it to function smoothly. If this doesn't work, I'd recommend uninstalling the app and reinstalling it again. One other thing to also consider is to make sure that your camera is in focus right before taking a picture. This ensures that the pictures you take will also be in focus.

 

Let me know if this info helps. I'll be a message away if you need anything else. Otherwise, enjoy the rest of your weekend.