Why can't I create a new invoice ??

Hey bowers_maggie,

The ability to create new invoices is a crucial part of keeping your books up to date, and unlocks the powerful tracking for your accounts receivable. As long as your subscription is active, you should have no problem creating an invoice from + New > Invoice. If this doesn't work, please choose from the methods below to reach out to an agent who'll be able to take a closer look.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

Don't be afraid to get in touch! Making sure your sales can be recorded is our top priority.