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June 26, 2024
Question

Why can't I see invoices I sent from desktop QB online ,on my mobile app . I refreshed it nany times. I see the total owing but cannot see invoice

  • June 26, 2024
  • 1 reply
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1 reply

June 26, 2024

Hi lawrence18,

 

Welcome to the Community. QuickBooks is designed to be an easy-to-use program. It's vital you're able to experience this benefit without running into issues. Rest assured, I'll be happy to help so you're on the right track. 

 

In order to troubleshoot this issue, I recommend uninstalling and reinstalling the app. This is a good way to troubleshoot bugs that affect the app. By reinstalling it, this ensures you're on the latest version of the mobile app. You can visit these links to reinstall the QBO mobile app:

 

Give this a try and feel free to keep me posted on how you make out. I'll be a message away.