Why does the option for receipt forwarding not show up?

Hello shawnfreeman-gma,

Thanks for reaching out to us here. I see the importance of being able to capture photos for invoices from a mobile phone and attach them to your expenses. QuickBooks offers a versatile receipts feature that allows you to upload files from a computer or via email. I'll be glad to help so you can get back to doing what you love.

First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

I'll be one message away in case you need further assistance.