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mahidafreshfruit
May 22, 2022
Question

Why is quickbooks lagging after making an invoice?

  • May 22, 2022
  • 1 reply
  • 0 views
I use the basic package for quickbooks onine. It used to work really well. For some reason, now everytime I makes an invoice, it takes really long to save. Sometimes it says error and does not save properly. I click save a few times and it continues to show the error message but it saves the invoice the amount of times I clicked save. Help? What can I do to make this more efficient?

1 reply

J
JamesM4
May 23, 2022

Hello mahidafreshfruit,

 

Thanks for reaching out to us here. It's essential you're able to use the program without running into issues. Don't worry, I've got your back. I'll be happy to steer you in the right direction so you can get back to doing what you enjoy. 

 

To get started, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.

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