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May 12, 2020
Question

Why when creating a new invoice and paying at the same time, the invoices are showing up as split?

  • May 12, 2020
  • 1 reply
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1 reply

May 12, 2020

Hi there, 

 

Glad to hear from you again. QuickBooks is a powerful program which allows you to create invoices with ease. Don't worry, I'll be happy to assist with figuring out why your invoices are showing up as a split. 

 

First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Let me know what happens after you clear cache and cookies. 

 

If you're still having issues, I recommend contacting our support team using this link. You're more than welcome to send screenshots of what you're seeing below. Just make sure you cover any personal info on the screenshots. I'll be on standby. :)