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cavanwoods-inc-g
Dec 28, 2023 2:02 PM UTC
Question

Why won't my invoices send through QuickBooks online? I have the correct info and the emails are all correct . There is a red bar with an email send error.

I've tried different emails and even tried emailing an invoice to myself and I keep getting a Delivery issue error. My company ifo is correct and the customer info is correct yet it tells me the email is unreachable.

1 reply

JamesM4
Dec 28, 2023 3:03 PM UTC

Hello cavanwoods-inc-g,


Thanks for joining the QuickBooks Community. It's important you're able to send invoices so you can get paid by your clients. Don't worry, I'll be happy to point you in the right direction. 

 

Based on the details you've shared above, I suspect you may be experiencing a browser-related issue that's causing the issue. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I also encourage you to also check out the following detailed article that provides more info on how to: Fix the Delivery Server Down error in QuickBooks Online. 

 

Let me know what happens when you try this. I'll be here in case you have other questions.

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