Why won't the sales tax add on my invoice?

Hi there,

Welcome to the Community. It's essential you're able to add taxes to your invoices and I can help you with that. QuickBooks offers a user-friendly platform that simplifies the way you manage your transactions. 

To get started, it's important to note that you've set up your taxes correctly so you can apply the appropriate tax rates on your transactions. I encourage you to check out this article here that shows you how to set up sales tax.  In case you're having browser related issues, I suggest clearing cache and cookies as a form of troubleshooting. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

• Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Let me know if this info helps. Otherwise, I'll be one message away in case you need anything else.