1099 error code 81705

Hello there, @lanoo. Congratulations on your final steps in submitting your 1099. I'll help you clear the error code you're getting so you can e-file your form in no time.

There are times when the stored cache on your browser can cause this error and any odd behavior while working with QuickBooks Online (QBO). You can try opening your account using an incognito window to test and see the result.

Here are the keyboard shortcuts to save you time:

• Google Chrome: press Ctrl + Shift + N 
• Mozilla Firefox: press Ctrl + Shift + P 
• Safari: press Command + Shift + N

Then, file your 1099s from there. 

1. Prepare your 1099s.
2. Select the E-File option and verify your 1099s.
3. Follow the on-screen steps to complete your 1099 e-file.

I'm also adding these articles for more information: 

• A simple way to file 1099s online
• Create and file 1099s with QuickBooks Online

If it works, clear the cache of your main browser to remove browser history. However, if you're getting the same message, I suggest reaching out to our QBO Support to investigate this further.

In case you need to make amendments to your filed 1099s in the future, see this article as your guide: Correct or change 1099s in QuickBooks.

I appreciate you for reaching out. If you have follow-up questions, let me know by leaving a comment below. I'm always here to help. Have a good one!

Hello  lanoo, I appreciate you for getting back to us and trying the steps above to help you fix the error.

The error code 81705 has been reported by our engineers. Our engineers are aware of this error and now working to fix this as soon as possible.

While waiting for a solution, I'd recommend contacting our Support Team to add your company details to the open investigation. We'll be able to send you an email once the information is available. 
 

1. Within your QBO account, go to Help in the upper-right corner.
2. In the Search tab, click Contact us.
3. Enter a brief description of your concern.
4. Click Continue.

Let's check out these articles for further guidelines when preparing your 1099 forms in the program:

• Create and file 1099s with QuickBooks Online.
• Get answers to your 1099 questions. 

Visit anytime if you have more concerns about filing forms and anything related to QuickBooks. Take care and stay safe.

Hi Barbara,

Hope you got your 1099's filed but if not, here is what we did.  I had the same problem with 1099's and error code 81705.  I contacted customer support and we were able to e-file, but by using the admin login only.  Seems too easy but it worked.

Diana