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M
Mari29
January 31, 2025
Question

1099 forms

  • January 31, 2025
  • 2 replies
  • 0 views

I work for a CPA office and one of our clients is very upset because she informed all her vendor's emails and none of them is receiving their 1099 forms via email. Why are they receiving only hard copies? She authorized electronic filing for all of them. Could someone help me answer her? Thank you! 

2 replies

R
rvrfrf
January 31, 2025

Welcome to the Community, Mari29.

 

After filing 1099s through QuickBooks, Intuit may email or mail a printed copy to your contractors. If you were prompted to choose a delivery method while e-filing the forms, they'll be delivered according to the selected method(s).

 

In the event you didn't see an option to specify a delivery option, this means you've already given your contractors online access to their 1099s when you added them to QuickBooks. When an email address is wrong, you'll need to update it on the contractor's profile, then go back through the 1099 e-file flow.

 

Once a contractor has online access, they can sign in to their account and see their e-filed forms.

 

Here's how:
 

  1. Visit the sign in page and log in.
  2. Go to Incoming forms.
  3. From your Customer drop-down list, pick a customer who sent the 1099.
  4. Select View from your table, or download a copy of the form.

 

I've also included a few detailed resources about working with 1099s which may come in handy moving forward:
 

 

I'll be here to help if there's any additional questions. Have an awesome Friday!

M
Mari29Author
January 31, 2025

Sorry, but where do I find "Incoming Forms"?

I were not prompted to choose a delivery method for any of the clients I filed the forms, I've been filing the forms for several clients this month. And most of our clients had vendors with just the first and last name, I had to update their information, so I know they didn't give them online access to their 1099s when adding them to Quickbooks. Our clients usually don't use Quickbooks daily, I am the one managing it for them.

 

I really appreciate if you could help me with this issue. Thank you in advance.

 

 

J
Jovelyn_M1
February 3, 2025

I commend your effort in submitting 1099 early and following up with our support, musicschool. We're dedicated to assisting you in resolving it, ensuring that your contractors receive their 1099 copies via email.

 

Just to let you know, it's not necessary to manually send emails to each contractor. Since some contractors have already received the email, the remaining ones will likely receive it through the communication channels you've established.

 

Nevertheless, you can always reach out to our support anytime to check and resolve the issue. You can always ask for a specific timeline on when the remaining forms will be sent.

 

Additionally, allow me to add this resource to help you add a contractor or change an amount when you create your 1099s in QuickBooks Online: Troubleshoot missing contractors or wrong amounts on 1099s.

 

Furthermore, for future reference, you can check this article to help you run a report in QuickBooks Online: Run a report in QuickBooks Online.

 

Our team is here to support you as you navigate these 1099 email issues. For further clarification or assistance, please reach out through this channel. We appreciate your collaboration, and we look forward to enhancing QuickBooks for your users.

MorganB
MorganB
January 31, 2025

Thanks for following up on this thread, Mari29.

 

I want to make sure your client's vendors are receiving their 1099 forms via email with QuickBooks Online.

 

In this particular instance, I recommend reaching out to a member of the QuickBooks Online Support Team. Agents have specialized tools to take a closer look at your account and share your screen to determine what's causing this issue. Here's how to get in touch with the team:

 

1. Click the Help (?) button.
2. Select either tab to get started:
  - Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  - Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    a. Start a chat with a support expert.
    b. Get a callback from the next available expert.
 

The following article provides these steps if you ever need them again in the future: QuickBooks Online Support

 

Please don't hesitate to reach back out if you have any other questions. I'll be here to lend a hand.

M
musicschool
February 3, 2025

I am in the same situation, except that I didn't pay to have them mailed so my contractors haven't received them at all. I submitted them on January 2, and they are showing as accepted. However, only 3 of my 15 contractors have had them emailed. I reached out via chat earlier in the month and support just responded that the deadline was Jan. 31. I spoke with support on the phone on Jan. 31 and they said they were delayed. I don't understand how it can take a month to email them, or how they can violate the tax law by not getting them out. Am I going to have to manually send each one? I am super upset!

    C
    CSmith54
    February 5, 2025

    Similarly, we chose the email-only option for our 2024 1099s.  Of the eight (8) 1099s prepared, the 1099 tax report in Quickbooks online shows only four recipients' 1099s were "Emailed".  The other four recipients indicate nothing in the Recipients Copy column.  I contacted QB Support this morning.  After the representative looked into it, she said there is a known issue with the emailing of 1099s and that Quickbooks is working on it.  As I have experienced in the past, Quickbooks does not provide any timing as to when the issue will be resolved.  She offered reassurance the 1099s have been filed with the IRS and suggested I download and email the 1099s to our contractors.  Not the answer or level of service expected when engaging Quickbooks to prepare, file and issue our 1099s.  This is the second year we have had an issue with 1099s reaching our contractors using Quickbooks 1099 service.  Last year, several of our contractors did not receive their 1099s until mid-February. I am also frustrated at the additional time I have to now spend, yet again downloading and emailing.  Furthermore, I do not understand how Intuit/Quickbooks is so casual about compliance with requirement of issuing 1099s to recipients by January 31st?  

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