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Brandon2023
September 30, 2024
Solved

Employment Training Taxes are not calculating in Payroll Liabilities. But they are calculating in payroll reports.

  • September 30, 2024
  • 1 reply
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I usually have a small amount of ETT taxes in weekly payroll liabilities.  At some point they stopped calculating in the payroll liabilities screen.  But it was on the payroll summary.  I was paying the tax despite what the liabilities were showing.  But it made the discrepancy worse.  So, I stopped paying that portion of the tax.  I've looked at everything from the tutorials and other suggestions.  I don't see an effective date anywhere.  Thats the only thing I cannot verify.  Many employees hit their limit on ETT, and it stops.  New employees and seasonal employees still get the tax.  

Best answer by Brandon2023

Hey there, @Brandon2023. 

 

Thanks for chiming back and giving some additional information. 

 

To get this taken care of, I recommend contacting our Customer Support Team. They'll be able to review your account with you via screen share and provide you with the right steps to resolve this problem. 

 

Here's how: 

 

  1. Go to the Help menu. 
  2. Press the QuickBooks Desktop Help option. 
  3. Click the Contact Us button. 
  4. Enter your question and hit Let's talk. 
  5. Scroll down and choose to get a callback. 

 

Keep us updated on how the call goes. If you have any other questions, don't hesitate to ask. Have a great day! 


Just following up on this topic for anyone with a similar issue.  I never got a definite answer, but it seems that because I added the ETT tax in May 2024, (when I discovered that we needed to implement that tax) QuickBooks began calculating taxes for the previous quarter where the tax was inactive.  This threw off the balance between weekly payroll reports and what the scheduled liabilities were showing.  

1 reply

JaeAnnC
JaeAnnC
September 30, 2024

I'll help clarify why the Employment Training Taxes (ETT) are not calculated in the Payroll Liabilities screen in QuickBooks Desktop Payroll (QBDTP), @Brandon2023.

 

When your ETT stops calculating in the Payroll Liabilities screen, it means that your payment exceeds the amount due, prompting the system to auto-correct. Here's how to verify:

 

  1. Go over to the Pay Liabilities screen.
  2. Put a checkmark beside CA UI and Employment Training Tax, then View/Pay.
  3. Under the Payroll Item column, look for the CA - Employee Training Tax and confirm if the amount is zero.

 

Once confirmed, run the Payroll Liability Balances and customize the date range to a whole year. This will help identify the period and amount of the overpayment, which will be shown with a negative sign.

 

Also, could you please elaborate on what you mean by the effective date? This will help us provide a more precise step-by-step guide for locating it.

 

To check which employees have reached their ETT limit, you can generate the Payroll Detail Review report and sort it by employees. The limit will be displayed under the Wage Base column. If the total in the Amount column exceeds the wage base multiplied by the payroll tax rate, that employee has hit their ETT limit.

 

Additionally, consider inviting your employees to QuickBooks Workforce to access their pay stubs and W-2s online.

 

Keep me in the loop for any additional concerns about your payroll liabilities calculations. Our team is always dedicated to providing the answers you need. Have a good one.

B
Brandon2023Author
September 30, 2024

It does have an overpayment in August.  There were a few weeks where I paid the liability balances from my payroll reports despite what the liability balances said.  That was probably what got me into this mess.  I reversed my process to just pay balances due in the payroll liability screen.

 

Those reports vs balances always matched until the ETT was added.  We also had those seasonal employees (from another company, we share employees).  They all had ETT balances but no payment due.  I'm assuming now it's because there was a credit?

 

As far as effective dates, that was something in the troubleshooting scripts that said to check under payroll items.  But I have no Effective date in that regard.   

Candice C
Candice C
September 30, 2024

Hey there, @Brandon2023. 

 

Thanks for chiming back and giving some additional information. 

 

To get this taken care of, I recommend contacting our Customer Support Team. They'll be able to review your account with you via screen share and provide you with the right steps to resolve this problem. 

 

Here's how: 

 

  1. Go to the Help menu. 
  2. Press the QuickBooks Desktop Help option. 
  3. Click the Contact Us button. 
  4. Enter your question and hit Let's talk. 
  5. Scroll down and choose to get a callback. 

 

Keep us updated on how the call goes. If you have any other questions, don't hesitate to ask. Have a great day! 

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