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January 11, 2024
Question

Fixing W2 that contains wrong data

  • January 11, 2024
  • 2 replies
  • 0 views

The w2 generated by quickbooks is incorrect.  I've been looking for a way to correct the missing info (missing info in box 14).  This page indicates that I can fix it: 

https://quickbooks.intuit.com/learn-support/en-us/help-article/taxation/fix-incorrect-w-2/L9fQEYwEm_US_en_US

Our automated taxes and forms is OFF and I have not yet filed.  Instructions state:

  1. Fix the issue in your product.
  2. File your W-2 forms as you normally would.

 

What does this mean: Fix the issue in your product.

2 replies

January 11, 2024

Hi there, Alison.

 

I'm here to help you correct the missing info in your Form W-2 in QuickBooks Online. The first step in that article that says you'll need to fix the issue in your product is to correct the mistake in the W-2 form generated by QuickBooks. 

 

You'll need to review some specific things that could affect the missing info in box 14, such as:

 

  • Incomplete or missing in the employee's profile or payroll settings.
  • If your company offers health insurance or other benefits, the relevant data might need to be correctly set up in the payroll system.
  • Errors in the payroll settings, such as incorrect pay frequencies, pay periods, or schedules, can lead to missing information in Box 14.

 

Moreover, please note that these steps are only for those who have not filed their W-2s yet. If the W-2s and W-3s have already been filed, you'll need to contact QuickBooks Payroll Support to request a correction.

 

After fixing the Form W-2, you can also learn how to print your W-2 or W-3 forms for your own copy or your employee's copy.

 

If you have additional queries about fixing W-2 forms in QuickBooks Online, please feel free to reply below. I'm always here to assist you.

January 18, 2024

Yes, it says after fixing it, but does not say how! What a joke!

January 20, 2024

What exactly do you do to fix the W-2?  Can somebody explain how to do that, please?

January 20, 2024

Thanks for joining this thread, @ToddFother. I'd like to ensure that we're on the same page, so I can provide you with the right amount of information on how you can fix issues with W2s in QuickBooks Online.

 

Normally, the fixing process for the W-2 form issue will only depend on whether you're utilizing automated taxes and forms or not. For me to assist you further, may I know what specific error you are having with your W2 forms?

 

I appreciate any information you can provide. I’m looking forward to your response on this.

January 21, 2024

Sure.  I need to adjujst the amount for S-Corp Owner's Medical Insurance.