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P
peburrows-gmail-
July 8, 2023
Question

How do I turn off Sales Tax??

  • July 8, 2023
  • 2 replies
  • 0 views
I enabled Sales Tax just to play with it, and now I can't get it turned off. Quickbooks also went and added tax to all open invoices. This is insanely annoying. 

I've already deactivated the agency, but it continues to apply location-based tax on basically everything. I guess I can go in and mark all my products & services as non-taxable or fix every invoice, but this is insanely annoying to have to go fix this.

Is there a simple way to just completely disable sales tax being added to *every* invoice imported from my job software?

    2 replies

    P
    peburrows-gmail-Author
    July 8, 2023

    It even added sales tax to previously paid invoices!! Also, it continues to add tax to new invoices, despite the fact that I have: 1. made all tax agencies inactive in the Sales Tax settings, 2. marked all my products and services as non-taxable in both Quickbooks and Jobber (the software where invoices are created and from which they are synced to QB).

     

    This is absolutely untenable and infuriating. There's no way I'm going to go into every invoice from the past and future and manually turn off tax. This is so stupid, there has to be a way to turn this off entirely.

      M
      Mich_S
      July 8, 2023

      Hi there. We understand disabling Sales Taxes is important to your business, and we appreciate your patience as we work towards making it available. I want to share some information and guide you through what to do.

       

      Once you turn on the Automated Sales Tax feature and added it to invoices you can no longer disable it.

       

      The option to turn off Based on location feature is currently unavailable in QuickBooks Online. I recommend manually editing the invoices and selecting a 0% rate to remove the automated taxes. If this rate isn't available, you can create a custom rate and use it to calculate the sales tax while creating your invoices. I'll show you how:

       

      To add the rate:

       

      1. Go to the Taxes menu and select Sales tax settings.

       

      2. From the Custom rates section, click Add rate.

       

      3. Hit on Single or Combined and enter the Name of the custom rate.

      4. Choose the Agency you file payments to and enter the Rate. 

      5. Press Save. 

       

      To use the rate on invoices:

       

      1. Open the invoices you want to edit one by one.
      2.  On the Select tax rate section, click on the drop-down and choose 0%.
      3. Fill out all other needed information.
      4. Once done, click on Save and close. See the image below for guidance:

       

      If you're all good, feel free to access this module to find out more details on what you owe: Check how much sales tax you owe in QuickBooks Online.


      Keep in touch so we can help you further with taxes, invoices, or QuickBooks. We'll make sure to respond as soon as we can. Keep safe.

      P
      peburrows-gmail-Author
      July 8, 2023

      This has got to be a joke. I refuse to believe there is not a way to turn off sales tax.

       

      I have hundreds of invoices affected by this issue, there is no way I'm going to be able to both update all existing invoices and also modify every new invoice that is created ad infinitum — it'd take me less time to just create a new QB account and start from scratch. Please tell me there's some way around this limitation.

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