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danno2
January 23, 2025
Solved

Real confirmation that the 1099s have been mailed?

  • January 23, 2025
  • 1 reply
  • 0 views

I have used the QB 1099 service for the first time. The filing date for my 1099s was 1/14/24. The Recipient's copy column says mailed.

 

One of the 1099s is coming to my home. It has not arrived. Have they really been mailed?

 

Thanks.

Best answer by GilbertFox33

Hi,

 

Intuit doesn’t provide a direct phone number or email for support right off the bat - they've streamlined everything through their Help menu in QuickBooks Online to ensure you get to the right team.

Here’s how you can contact QBO support directly:

1. In QuickBooks Online log in to your QBO account.
2. Click on the Help (?) icon in the top-right corner.
3. In the Help menu, select Contact Us at the bottom.
4. Type in your issue or question and click Let’s Talk.
5. From there, you can choose to start a live chat or request a callback.

1 reply

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GilbertFox33
January 23, 2025

If the 1099s show as "Mailed" in QuickBooks, it generally means they’ve been sent out by the QuickBooks 1099 E-File Service. However, since mailing times can vary, it’s understandable to want confirmation.

 

Here’s what you can do to check:

 

1. Double-check the status of your 1099 forms. If it says Mailed, Intuit has processed and sent the forms to recipients. This process usually includes USPS first-class mailing, which can take 7–10 business days.

 

2. If you filed on 1/14/24, the forms were likely mailed within a few business days. If your form hasn’t arrived yet, it might still be in transit depending on your location and USPS processing times.

 

3. If you’re concerned or need confirmation, reach out to QuickBooks support. They can check their system to confirm when the 1099s were mailed and provide additional details if needed.

 

4. If you’re expecting one of the 1099s at your address and it hasn’t arrived, you can download a copy of the recipient’s form directly from QuickBooks. Go to Expenses -> Vendors -> Prepare 1099s and look for the View/Print option for the recipient’s copy.

 

While delays aren’t uncommon with USPS, you should receive your copy soon. If it still doesn’t arrive within a reasonable timeframe, consider re-sending or downloading the electronic version as a backup.

 

Let me know if it solved your issue.

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danno2Author
January 23, 2025

Thank you Gilbert. I am a new online subscriber.  It has been a little mysterious how one actually reaches QBO support (aside from these community forums or paid experts.) Is there a number or email address to call?

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    FateCandylaneT
    January 23, 2025

    Let me elaborate on when contractors received their 1099s, danno2.

     

    With QuickBooks Online (QBO), the program usually mails 1099 forms to contractors after January 31st, as this is the deadline set by the IRS for sending these forms. This happens as QuickBooks may require some time to process the information to guarantee accuracy before dispatching them.

     

    Also, the Mailed status on these forms indicates that they have been prepared for delivery to your recipients. Thus, it involves sending them via USPS first-class mail, which may take a few days to reach them after filing.

     

    If they don't receive their forms within seven (7) business days after the said date, you can print their copies within your account and manually email them their 1099s. Here's how:

     

    1. Go to the Taxes menu and select 1099 filings. 
    2. From there, you can click View 1099 to view a PDF copy.

     

    You can also contact our Live Expert Team for the most precise details on when the emails containing the 1099 forms will be sent to your contractors.

     

    Additionally,  if you're looking for facts and advice on handling 1099s in your program, check out this guide: Get answers to your 1099 questions.

     

    On the other hand, you'll want explore QuickBooks Payroll if you're interested in taking payroll processing to the next level. It help you organize your forms and provide assistance in managing your overall data.

     

    Should any queries or ideas arise when handling payroll forms, add them to the comments, and I'll be glad to assist. Keep safe!

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