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S
silverliningscc-
February 1, 2025
Question

Tax documents not emailed

  • February 1, 2025
  • 2 replies
  • 0 views

None of my contractors received their 1099 although I opted for them to be electronically and physically sent. No one has received it and it’s not in their spam mail. Any idea as to why customer services of no help and of course right now today they’re closed.

    2 replies

    J
    Jovelyn_M1
    February 2, 2025

    We recognize how critical timely tax documentation is, silverliningscc. Let me provide details to ensure your contractors received the tax forms you prepared.

     

    1099 forms are typically mailed by January 31st, but delivery times can vary depending on the postal service and the contractor's location. Delays can occur due to various reasons such as address changes, postal processing, or temporary mail disruptions.

     

    Nevertheless, electronic delivery ensures that the contractors have consented to receive their forms electronically. If they did not accept e-delivery, the service has defaulted to mailing paper copies after a waiting period. 

     

    Additionally, I suggest checking the status of your 1099 form in your QuickBooks Online account to verify successful delivery. I'll show you how:

     

    1. Go to the Taxes menu.
    2. Select 1099 filings.
    3. Review the e-filing status:
      • Not Submitted - means forms haven't been filed with the IRS
      • Submitted - indicates forms have been e-filed
      • Received by IRS - means the IRS is processing or has approved the forms

     

    For further assistance, contact our Payroll Support team. They can help investigate the issue and provide direct guidance through a screen-sharing session. Please check out our support hours to ensure we can address your concerns promptly.

     

    Finally, I'm adding this resource for future reference to help you how to run, print, and customize payroll reports in QuickBooks Online Payroll: Run payroll reports.

     

    Our goal is to ensure your experience sending your contractors their 1099 with QuickBooks is as seamless and efficient as possible. Don't hesitate to drop more questions. We're on standby and ready to jump back in at a moment's notice.

    S
    silverliningscc-Author
    February 2, 2025

    The profiles states accepted, emailed, mailed… But they have not received the documents…  Everyone’s profile states mailed and emailed…

    M
    musicallykerry
    February 4, 2025

    Did you ever get an answer to this? Can anybody tell us which email address the forms or access to the forms would come from? I'm having the same issue. 

    E
    EmaicaD
    February 4, 2025

    Greetings to you, Musicallykerry.

     

    Once the 1099 forms have been printed and sent out by mail, contractors need anticipation to receive them automatically at their designated mailing addresses. Also, we're diligently facilitating the electronic delivery of these forms, ensuring they are emailed within a few days.

     

    Additionally, contractors who have, or are willing to set up, a QuickBooks Money or QuickBooks Self-Employed account can access their 1099 forms online immediately. This feature eliminates the wait for an email notification and streamlines the process of obtaining the 1099 form. 

     

    Furthermore, to gain more details on how to track 1099 forms you can refer to this article: Set up contractors and track them for 1099s.

     

    If you wish to cancel/delete your tax payment or form filing due to some reason, you can open this link to know more: Cancel or delete payroll tax payments and forms.

     

    Lastly, If you're willing to learn and deepen your understanding of managing payroll and other transactions, consider to explore QuickBooks Payroll. 

     

     I am keen to help you address this issue promptly. Should you need additional assistance with your 1099 payroll forms, please feel free to reply below.

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