Tax Payment History per Intuit does not match the ACH debits per our bank statements for January 2025

I appreciate your effort in providing details about the discrepancy between tax payment history and the PNC bank account statement, Stepoff. One efficient tool we can utilize to address this discrepancy is the look-up charge tool. This tool will help us verify and match the detailed charges recorded in Intuit with those shown on your bank statement. Let's navigate through this together. Here’s how you can access and use the look-up charge tool effectively.

Here's how:

1. Open this look-up charge tool.
2. Fill up all the necessary forms. (Please ensure that all relevant fields are filled accurately to fetch the correct data. This includes the dates and amounts corresponding to January 2025).
3. After you’ve entered all the necessary details, click on the Look up Charge button to submit the query.

For your reference, you can check this article: Understand Intuit charges on the bank statement.

If the data still doesn’t match up, I recommend reaching out to our live support team for direct assistance with this discrepancy. To contact them, here are the steps below.

1. Click on the (?) Help icon.
2. Navigate to the Search tab.
3. Select Contact Us to connect with an expert who can help.

Additionally, to ensure all aspects of your payroll taxes are handled smoothly, consider checking out the following resources:

• Pay and file payroll taxes and forms electronically in QuickBooks
• Record tax payments made outside of QuickBooks

Stay in touch with us if you have any additional questions about your tax payment history or any QuickBooks-related concerns. I'm here and ready to assist you further.