Skip to main content
January 14, 2025
Question

W-2 errors

  • January 14, 2025
  • 2 replies
  • 0 views

Is there a way I can see how quickbooks came up with each box on W-2? I understand what goes in each box, and I found some random numbers I can't wrap my head around.

 

2 main errors: 

1. Our overtime is exempted from state wages (box 16). Some employee have correct Box 16 (Box 1 - Box 14) and some just have Box 1 amount.

 

2) Our Local Wage (Box 18) should equal to Box 1, but some have different amount. Their Local Tax (Box 19) is correct though. 

 

I called payroll support, but all they could do was to see if my company file have any error, and told me to check with the accountant as they are not licensed to give suggestions? We pay about $3000 per year for this service and I think it's just not fair. 

 

Back to my question, is there any way I can see how quickbooks came up with their number? 

2 replies

FishingForAnswers
January 14, 2025

@jzk0050  My memory is rather shaky, but I seem to recall @BigRedConsulting  mentioning just such a report before, that would show the sources for the different boxes.

 

They may or may not see the ping I just made, but either way, good luck.

January 29, 2025

We are having this same problem.  Our state exempts overtime wages from the taxable income.  All of the other boxes on the W2s are correct, but box 16 isn't calculating the correct state taxable wages on 1/3 of our W2s.  It should be the total gross income minus the exempt overtime amount.  The differences between the correct amount and the amount QB has put in that box are random, make no logical sense, and don't show up on any version of the many reports I've pulled to try and track down these strange amounts (ranges from $47.25 to $300 off in that box).  The Review/Edit screen doesn't let me edit anything that's already populated; it only allows things to be added in empty boxes.  I can't knowingly e-file incorrect forms, especially when it should be easy to correct.  QB should give us the ability to correct the forms in the W2 worksheet screen if QB programmers can't figure out how to make the software do the math correctly.  

FishingForAnswers
January 29, 2025

@FrustratedCustomer3  Try going to Reports>Employees & Payroll>More Payroll Reports In Excel>Tax Forms Worksheet.

 

This report will allow you to select from a number of payroll tax reports including W-2s and see exactly which payroll items are contributing to which box on each employee's W-2.

January 14, 2025

Your employee's W-2 includes sections detailing their total payroll information in QuickBooks Desktop (QBDT). Generating a specific report can provide deeper insights into these components. Let me assist you in obtaining this report, Jzk0050.

 

You can generate the Payroll Summary report, which outlines and displays your employees' total payroll wages, taxes, deductions, and contributions. This is particularly useful when creating W-2 forms. To do so, follow the steps below:

 

  1. Open your QBDT.
  2. Go to the Reports menu.
  3. Select Employees & Payroll, then click Payroll Summary.

 

After generating the report, you'll receive detailed employee payroll information. Moreover, I recommend visiting the QuickBooks blog for more insights into understanding the W2 forms.

 

Additionally, this article with guidelines for printing your W-2 forms may help when you need to send a copy to your employee or accountant: Print your W-2 and W-3 forms.

 

Feel free to mention my name in the comments below whenever you have questions about QBDT W-2 forms. I'm here to assist you anytime. Stay safe!