W2's and Workforce

I use Quickbooks Enterprise 24 and Enhanced Payroll. I have verified with customer service that my version is up to date as well as my payroll.

I have e-filed my W2's and clicked the box to let my employees view their W2 on the workforce site. Everyone was sent an invite prior to my filing. They have accepted and are all able to access the site. However, My W2's are not showing up in the workforce site. I have also went back into the file forms section and tried to send it to workforce again. I get the email that states that the W2 is ready for viewing with the link, however each time I go into the site the W2 is not there for 2024. 

Also a separate issue, I cannot print any copies for my records. I click print pdf and nothing happens. I have gone through customer service 2 times for hours troubleshooting and nothing has solved the printing issue. This is why I was falling back on the Workforce site, which appears to be not receiving the W2's.  I am not sure what the issue is for printing, I can print anywhere else in Quickbooks with no problems.

Any help would be appreciated.