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February 8, 2025
Question

Year-End Filing Error – “Something Went Wrong” – No Resolution from Support

  • February 8, 2025
  • 1 reply
  • 0 views

I’m beyond frustrated with QuickBooks Solopreneur right now. Every time I try to do my year-end filing, I get a “Something went wrong” error, and I have been dealing with this issue for weeks.

 

I’ve contacted support multiple times, and the responses have been completely inconsistent. Some agents have told me that tax filing isn’t possible with Solopreneur (which is false), while others simply don’t believe me. I did have one support agent who was able to reproduce the bug on their end, yet I still can’t get any updates on a fix or any real guidance on how to move forward.

 

At this point, I feel completely stuck. Has anyone else run into this issue? If so, have you found any workaround or resolution? I need to get my taxes done, and this ongoing issue with zero transparency from support is unacceptable.

 

Would appreciate any insights from the community or an actual update from QuickBooks.

1 reply

February 8, 2025

I recognize the importance of resolving this issue quickly, @2555541. However, after carefully reviewing your previous posts, I see that you've raised a similar question in this forum. Since this topic has already been addressed by one of our experts, you may click this link to learn more about that discussion. I encourage you to review the solution provided and follow the recommended steps to resolve your issue.

 

In addition, I've included this article to help you effectively review and enhance your tax profile within the QuickBooks platform: Review your tax profile in QuickBooks Solopreneur and QuickBooks Self-Employed. This resource provides insights and guidance to optimize your tax management.

 

Feel free to share your thoughts or questions in the comments below regarding tax filing or any related topics using the program. My team and I are always available to assist you. Have a good one.