Skip to main content
September 1, 2023
Question

Does anyone have any issues with Venmo? All of a sudden Quickbooks won't connect with Venmo and download the transactions. I've checked the log in and it is ok.

  • September 1, 2023
  • 25 replies
  • 0 views
I even reset the password and tried again and it still won't connect with Venmo and download the transactions.

25 replies

November 15, 2023

Looks like now they have taken Venmo completely offline until December 1. There is a message when you try to connect VENMO to Quickbooks that states it is under maintenance. 

November 15, 2023

I would bet it's a contract issue, not an engineering problem, unless, QB hires dogs, cats & 2 year olds as engineers.

November 25, 2023

It looks like this issue has been going on for years. Are there really no fixes?  This is a dealbreaker, Quickbooks! 

November 25, 2023

I wish you didn’t go through this hurdle in seeing your bank transactions in QuickBooks Online (QBO), @KEEKINC. Let me turn around your experience by providing fixes and get you back to business in no time. I can see how essential it is to keep your transactions up-to-date to categorize and keep them organized.

 

If you’re still seeing an error or aren’t seeing your transactions, I recommend you to re-authenticate your bank connection. These guidelines refresh your bank connection so the impacted account can resume downloading transactions into QuickBooks.

 

Before taking any action, make sure to categorize transactions from the For Review tab as they will be deleted. Additionally, any transactions older than 90 days will not be available for automatic download.

 

Then, you can follow these steps to proceed:

 

  1. Sign in to QuickBooks Online.
  2. Go to the Transactions menu, and select Bank Transactions.
  3. From your bank feeds, tap the Update button.
  4. If you still see the error, look for a banner on the Banking page. Select the Check Connections link and follow the steps to fix the issue.

 

Furthermore, you can learn from these articles about categorizing and matching transactions. Also, to reconcile them to avoid any discrepancies:

 

 

I’ll keep this conversation open to ensure that everything works well on your end. On top of that, I’ll be eager to assist you further if you have more queries about managing bank transactions or any QuickBooks-related matters. I’m just a post away.

December 16, 2023

Running in to the same issue here. I am getting error 103 

 


Hmmm, that still didn’t work. (103)

Check our support site for help resolving this issue. You can also contact a customer care agent there.

December 16, 2023

Thanks for joining us on this thread. I'm here to provide some updates regarding the inability to connect Venmo to the QuickBooks Online (QBO) issue and help you point in the right direction for support.

 

Currently, we've already received reports that some users have also encountered the same issue you're having. Rest assured, our Engineering Team has looked into the issue and our online banking team has determined that your Financial Institution is blocking our access. We have opened communication with the Financial Institution and are working to resolve this issue. Unfortunately, we don't have an expected timeline for when the issue will be resolved.

 

For now, I suggest reaching out to our Customer Care Team so they can add you to the list of affected users and notify you via email of the resolution updates. You can present either of these investigation numbers (INV-93253 & INV-92263) to our representative to speed up the process. Here’s how to get in touch with them:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose a way to connect with us.

 

Please check out our support hours to ensure that we can address your concerns on time.

 

Once everything's good with your transactions, you can visit these resources that will help you speed up the review process of your online bank transactions:

 

 

I appreciate your patience as we're working to get the Venmo transactions back to normal again. Please let me know how it goes after reaching out to them. Keep safe!

 

December 16, 2023

That’s not correct. This has been going on since August. It is not a problem of Venmo. It is a problem of QuickBooks. This needs to be fixed or a lot of people are going to switch to other accounting softwares. 

January 6, 2024

After six months of this BS I just cancelled my subscription to Quickbooks. Adios.

January 8, 2024

I just purchased QuickBooks online to link exclusively with my Venmo business credit card. Since this isn't resolved QuickBooks is effectively useless to me... Has there been no progress on the 103 investigation??

January 8, 2024

I understand the importance of being able to connect your Venmo business card to QuickBooks, karmenivore

 

The INV-93253 is currently in progress. I recommend contacting our online support so that they can add you as one of the impacted users in QuickBooks. In addition, you'll be able to receive an email coming from QuickBooks if the said matter is resolved.

 

Here's how to contact our support:

  1. In your QBO account, select Help (?)
  2. Choose the Search tab.
  3. At the bottom of your screen, click Contact Us.  
  4. Type your concern. Then click Continue
  5. You may choose CallbackAppointment, or Chat as your way to connect with us. 
  6. Kindly fill out the provided field such as your First nameLast nameEmail address, and Phone number. 
  7. Depending on what you choose as your way to connect with us, click CallbackSchedule an appointment, or Chat. 

 

Please know that there's no specific timeframe as to when this issue is resolved.

 

You may also want to learn more about the Support hours of QuickBooks.

 

As of the moment, you may want to import your transactions into QuickBooks: Manually upload transactions into QuickBooks Online

 

Please hit the reply button if you have further information or concerns as you contact our support. We're always here to help you if you need our assistance.