E-file 941 in 2023 desktop not working

Hello, JCLTD. 

I appreciate you downloading the latest payroll update, and thank you so much for taking the time to troubleshoot and try to fix the issue. Your efforts are genuinely appreciated. Let me provide some other steps to take and help E-file 941 form. 

At the outset, it's crucial to ensure you're logged in as an administrator when downloading the latest tax table on QuickBooks Desktop. This will ensure you have the necessary permissions to complete the task. Once you've done that, the next step is to revalidate the service key to make sure it's correct. This will help to eliminate any discrepancies that may have been causing issues with QuickBooks Desktop and the tax table. 

If everything checks out and the service key is validated successfully, we can then proceed to reset the update. This will ensure that you have the latest tax table version and that it's working correctly. By following these steps, you should be able to resolve any issues you may be experiencing with QuickBooks Desktop and the tax table. 

Here's how:

1. Choose Employees, then select Get Payroll Updates.
2. Click the Download Entire Update checkbox.
3. Select Download Latest Update. An informational window appears when the download is complete.

Then let's reset the update:

1. Close your company files and QuickBooks.
2. Open the Windows Start menu.
3. Search for QuickBooks Desktop. Right-click the icon and select Run as administrator.
4. While on the No Company Open screen, proceed to the Help menu and choose Update QuickBooks Desktop.
5. Go to the Options tab. Click Mark All and then select Save.
6. Go to the Update Now tab and select the Reset Update checkbox.
7. When you're ready, select Get Updates.

Once the update finishes, please close and reopen your QuickBooks Desktop. To install the updates, kindly select Yes. Once the installation finishes, I recommend restarting your computer to ensure all the updates take effect. 

In case the issue persists, we can download the QuickBooks Tool Hub. It is designed to help users resolve common issues and errors that may occur while using QuickBooks Desktop. The Tool Hub consolidates various diagnostic tools and utilities into a single application, making it easier to identify and fix problems. For more detailed steps, please refer to this article: Repair your QuickBooks Desktop for Windows.

I recommend checking out this link: E-file and e-pay federal forms and taxes in QuickBooks Desktop. It's an excellent resource for getting everything done quickly and efficiently to e-file your federal tax forms and e-pay your federal taxes electronically,
 

If you have any questions or if there's anything else that I can assist you with, please don't hesitate to let me know. I'm here to help and will do my best to provide you the support you need. Have a great day!

I'm having the same issue!

Us too...please help!  Unable to e-file 941 with QBDT 2023.  Error message instructing us to download payroll updates.  Running as administrator, resettng the QB/payroll updates and verify/rebuild data did NOT help.

This problem is definately on QB end.  Please provide an update to fix this asap...30 days left to e-file 941 Q3.

Same. been pulling my hair put trying to figure this out. very frustrated

SAME issue for me.  Intuit QuickBooks please fix this immediately!

This is happening to me as well.  Is maddening.  QB, get your act together.

Exactly the same problem. 2 hours of wasted time. Intuit: get real and get a telephone! 

(10/2/2023 8:10 am eastern standard time) I am also having the same issue. I have 2021 Desktop Pro with the enhanced payroll feature. I installed the current payroll tax update (22316). I have closed the program and restarted the computer many times. I still get the same issue when trying to e-file the 941 quarterly. 

Problem: to file your return, you need the latest payroll updates

Solution: download the current payroll update by selecting the employees menu in QuickBooks and then selecting get payroll updates. 

Well, your solution does not work when the user is up to date!

Your fix does not work.  First you double the price for your QBP payroll - then you can't seem to get the desktop to efile!!!!  You are beginning to frustrate me to no end.

This needs to be escalated! Same problem here.