Move to QuickBooks Online

Hi, We have a number of users on iPads with the QB app.  Today (15/02) they all reported that the invoice due date comes up the same as the invoice date.  The terms are set to 15 days from EOM. So far we have tried :* signing out of the app and back in* Changing the terms to something else then back again* Removing the app from the ipad and re-installing When you try these then change the terms back to 15 days from EOM it still shows the invoice and due dates to be the same The current workaround is to manually enter the due date which isn't ideal. At the same time, QuickBooks via the web browser behaves correctly (15 days from EOM gives a due date of 15/03). Any ideas? Thanks, Peter

Due to lack of income from my business I am in the process of cancelling my registration for GST.   How do I go about reflecting this change in Quickbook Online. 

I have an employee who has requested to take out an additional 10% for PAYG. That is fine, except for the rounding issue. We cannot remit cents to the ATO, so really shouldn't take it from the employee. Can I set up an automatic adjustment for rounding? Or can this only be done manually? Thanks for any help anyone can provide :) 

We travel a lot for work (stay in AirBnb, holiday rentals, chalets in caravan parks) for generally 5 days in a row and buy grocery's while staying away... accountant said we can claim accommodation and food legally but Airbnb and holiday rentals don't have GST on invoice... how do I code this in Quickbooks as a business expense so its not just a owners drawings cost? And does it make any difference to BAS/tax if its coded as owners drawings or travel expense code?? (as in is it better to not code it owner drawings?) I do have a 464 travelling expenses code, if that's the right code to use which GST option do I use? Gst free purchases or out of scope??Sorry for all the questions just trying to understand how best to code all these transactions for the business!Thanks heaps.

Does anyone know when quicbooks will work with virgin money account again? This is causing headaches at the moment. Not sure to change to another app or wait it out until it's fixed

Are we able to get the leave calendar to show on the WorkZone app for our employees? I know it is there through the desktop portal, but currently nothing on the app. Thanks

When importing bank transactions using a CSV downloaded from my Bank, I keep getting this error. I have troubleshoot all the common errors, but keep getting the same error. I am importing December Quarter Deposits, file size is much smaller that maximum, file format is CSV, headings of columns match, date format is correct, data format matches the instructions. Am I missing something? Error: Some info may be missing from your file. Double-check that your file is complete and try uploading again.

For an employee who has taken personal/sick leave and annual leave, the leave taken is not reflected in their leave balances after pay finalisation. I was expecting to see leave taken in their leave balance screen but no hours shown even though they have been paid the leave in previous pay runs. 

Has QBO developed a tool to customise the look of remittance advice slips for suppliers?  The current default remittance looks very unprofessional & our logo does not print correctly.  I can't find advice anywhere on where to make changes to the remittance template.

Seeking Advice Please. Newsagent - Has multiple various supplier bills that are received and entered into QBO under each supplier name.  Newsagent is billed from Newsxpress Central Billing once a month for all these supplier bills.  I can't see that you can have sub-suppliers.  So seeking advice on best way to pay these supplier bills in one payment so that it matches the Central Billing Invoice. Current workaroundCreated a 'Central Billing Clearing' Bank AccountCreate Bill under supplier nameClick paid straight way to the 'Central Billing Clearing' AccountWhen Central Billing is paid, categorise to 'Central Billing Clearing' Account Is there a better way? 🙏   

HelloI would like to know how do I match a paid bill with the bank feed for reconciliation purposes. I have now realized that you have to "match" the transactions which is all well and good. But what I am confused about is why is there an option to, say, pay for a bunch bulk invoices for a total of $430, because that's what you've paid the suppler,  mark it as paid, and then find that you can't actually match that "transaction" with the bank feed? What do I need to do? Thanks.

I recently had a friend pay me through FB pay and it was connected to my business account. This was not a business transaction. How do I not show this in QB statements, because it was not a business transaction to be taxed.  

i am trying to update my accountants access but have not received a verification code

Hi All  Recently I realized that when pay runs are unlocked and re-finalized, it creates a duplicate journal entry.Instead of  updating the existing journal entry, it created additional journal entry.Paryoll figures from profit and loss did not match with payroll report.I had to manually remove the duplicate journal entry. I am in contact with support team to check this issue. Please be careful on wages figure when reviewing profit and loss report. thanksPasang 

Horrible time over 3 days of bad support and just getting told to follow this article.  Then you get all kinds of problems and they won't help you.  

Enquiries to Intuit regarding migrating clients to Quickbooks Online have resulted in being told they can not do it at the present time and no time line is being given for when they will be able to assist. The previous arrangement they had with Odyssey is apparently over in anticipation of Intuit doing it themselves. Only they have failed utterly to deliver. Howq am i supposed to transition my 3 largest clients from Reckon to Quickbooks a i have promised as at July 1st 2020? Does anyone know any more about when they will be reay or alternate methods of achiveing the migration? These are large clients with large Reckon files up to 600gb+ 

my desktop files are .qdf from quicken2013 deluxe version. MMC data shows upload to cloud starts from version 2014. What to do?

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