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Just migrated from desktop to online....I am raising invoices from estimates and that bit is easy, however................... I have modified the invoice template to suit my needs, saved it and given it a new name. I have also made it the default in my account setting.When I come to print (or print preview) a different template, similar but not the same, gets used ? Am I missing something obvious ?
They seem to be random transactions over the last few months and are making my Balance in Quickbooks very different from my real Bank balance
Hello, I have several uncleared transactions appearing on the bank reconciliation. I'm not sure why these are here and have no idea what to do with them. I've attached a screenshot so you know what I'm rambling on about. Thanks in advance.Julie
I've duplicated an Invoice Template, and now want to rename the duplicate as I don't want "Copy of...".how do I do this???
Hi,I am getting error "RBT currency is not supported in Quickbooks Online. Please change currency for Norwegian Suppliers" during conversion to QB Online. Problem is that there is no RBT currency in the system, neither on the list of currencies nor with any of our suppliers or documents.Any suggestions on how to handle it?Thank you.
Where I have refunded a customer, what category should I select for those transactions? What category should I use for when I have done a 'currency conversion' via PayPal?What category should I select for a transaction when I have received a refund from my supplier (refunds due to faulty items on arrival, etc)?
Hello, When I set a auto recorded trip to business, I get a message stating that I have gone over 10,000 miles and that I can only claim the lower amount for that this trip. However on the mileage tracker is shows that I've done less than 10,000 business miles (not even 800 yet). I've also downloaded the mileage from the website and that shows I've done less than 800 business miles. I don't know why I'm getting this warning
I logged in the other day to update my expenses and found that every transaction for income and expenses was showing three times. I checked my accounts and I had my primary bank account showing three times in slightly different ways. I deleted two of them so it would only appear once and now about 3/4 of my transactions have vanished from my account. I need to restore these transactions and get my accounts strait so that I'm only showing each transaction once. Can anyone help? I have emailed support but heard nothing back, not even a 'we've received your request' email. Why can't I talk to someone?! I pay for this service, you need to provide support for when things go wrong!
hi i have been using gas engineer software to do all my invoicing and paperwork. i have recently integrated quickbooks to the account. the issue i am having is when i use my laptop it doesn't show the outstanding invoices i have sent. it is tracking my bank account and all the other things it should do i just can not get it to find my invoices. if i click the invoice tab it directs me to send invoices out via quickbooks. if i use the quickbook app on my phone it shows the outstanding invoices, do you have any suggestons on how to fix this. regards harry
Over the last few days transactions have appeared twice in my account. Now most transactions have disappeared leaving only last few days.
