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Why is our subscription to QBO Plus is still unprocessed even though we already update our payment method?
I have paid the subscription but can’t get my account back up with my information
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I’m having trouble logging into my account. It comes up with a resubscribe page, I click to so and Iran just coming up saying there’s an error. I’m using quickbooks self employed. I’ve gone round every corner I can to try solve this down to changing my password and deleting cookies...
Every time I open the QuickBooks app I see a connectivity issue with my bank account and it asks me to reenter the security code. After doing this, it usually works. I presume this is some kind of extra security step required by my bank. However, it is now unusable. After entering the code, I see this screen telling me "something unexpected happened", and asking me to reenter my credentials: After doing this, it asks me for the security code again. I enter it. Then I see another "something unexpected happened" error. The credentials entered are correct and I can sign in to my bank's app without issue. Yesterday I couldn't sign in to my bank account for 10 minutes or so, but there are no issues I'm aware of at present. This is a real inconvenience that has been going on since yesterday. If I remember correctly, deleting my bank account removes all previously entered transactions too, so that is not an option. Any idea what the issue is? I
I sell new and second-hand appliances. The second-hand stuff is repaired in house and not purchased. How do I account for inventory? For example, if I have 10 washing machines worth £100 each retail how do I account for the stock? Do I need to add to inventory and create an inventory listing? I have the plus version with stock control. Thanks.
Does Quickbooks inform you when an employee has completed a timesheet. Thanks Kat
Hi, Can someone please help me!!!! I sigined up to quickbooks self emplyed and i am having terrible trouble with logging in etc. I did the 30 day trial. I have purchased the monthly subscription for £7.99 per month through my i tunes. Valid until the 10th September. When i go back into the app to log in it comes up with a subscription again. When i go on the PC to log in it comes up to say fetch my details but it justs doesnt load anything! I am paying money for nothing, can someone help please!! Thanks
I have incurred interest charges from HMRC for late payment of PAYE!How do I add the interest to my payroll liability account to ensure this matches payments made to HMRC?
I'm a Landlord (LTD Company) and I just both some properties for rental. How should I classify the purchased properties ? is it a transfer to fixed assets? thanks
Hi, I have quickbooks online. I want to have two different invoice templates. One 'standard' invoice and another 'outstanding' stronger worded invoice template when customers have gone into arrears. I am able to create a 2nd invoice template and change the colour on it, design, font etc but as soon as I change the 'content' ie. the text on the invoice, it changes the text on the original 'standard' invoice as well! Should I be able to do this? or this option not available? it's driving me mad so any help most appreciated. thanks Emma
Hi, I am having trouble logging in. I used my app to set everything up on the 30 day free trial. This has now gone and i want to take advantage of the 50% off but unable to. when i log in on the app it wants to go through my i tunes account which is £7.99 i dont want to pay that if i can get it for £4. When i log into the account on the PC it just comes up with fetching data and nothing happens!! Can someone help? Dawn
Is there a way to convert an estimate to a sales receipt in Quickbooks online? Even if there was a quick way to copy the items list over that would be helpful. Sometimes when customers come to the shop they ask for a price for what they are looking for. After making an estimate they then decide on whether to buy the products there and then. If they do then we end up manually re-entering the list of items onto a sales receipt. If there was a way to easily copy the items over onto a sales receipt that would be ideal!
HiI have an employee who left in Jan-18 and is back now.Can I re-use the old employee somehow?Do I have to set up a new employee and put a full stop at the end of the surname to differentiate them? - This is what Sage needs.Will there then be a problem as the NI number is the same as a previous employee?Has anyone solved this?Steve Ellard
Hello everyone,I cannot use 'search' on QBO uk. I receive this message 'There’s usually something here. Wait a few minutes and refresh the page'. I have had this for a few days now.Please advise what I should do to correct this tedious problem.Thanks.
I have a customer who has paid a sales invoice but has deducted the money we owe them for supplier invoices off the amount. So I have £1040.00 short on the customer sales account and £1040 outstanding on bills owed to them. How do I reconcile these account to show they are now paid now. I have tried entering a journal ie. CR the supplier account and DR the sales account but it didn;t seem to work - that was obviously wrong! Anyone who can help I would appreciate it.
any suggestion apart from manually input them?