Call from "Quickbooks Support Team" - Fraud?

I appreciate you for joining the thread for clarification, @CLABBILLING.

Fraudulent acts are common these days, and I appreciate you sharing your issue with us to raise awareness among other users in this forum.

Scammers send emails to trick recipients to share personal information, or download attachments with malware to gain unauthorized access to data sources. They also tend to appear and claim to be affiliated with Intuit.

If you need assistance from our support, please ensure the phone number is from us. Kindly scroll down at the bottom of the article to see our legitimate contact number: Contact QuickBooks Desktop support

Moreover, you can report any suspicious emails to prevent this from happening again. Visit our Online Security Center to report the incident. 

Here's how:

1. Go to this link: https://security.intuit.com/contact-us.
2. Look for Report technical support scams.
3. Click Report tech support scams.

Furthermore, report any suspicious emails and fraudulent acts by clicking the Report a fake email (or phishing email) option.

In addition, I’d recommend you check out this article to learn more on how you recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud

If you have further questions regarding any suspicious acts that tend to be from QuickBooks, you can always press the Reply button. Stay safe!

I appreciate you for letting us know about the message you got today, @pdxsparky1. Let's report this suspicious activity to our Security team, so this can be prevented from happening again. I'm here to show you how.

Fraudulent acts are widespread nowadays. That's why QuickBooks apply strict guidelines and practices to protect all of your personal information. To report any suspicious calls or phishing emails is a great help in preventing these security risks. Here's how:

1. Go to our Privacy and Security page.
2. Look for either the Report a fake email (or phishing) or Report technical support scams section.
3. Click the Report a fake email or Report tech support scams button.

Also, you may want to check out these articles as your reference in case you need a guide about Intuit's service email addresses and how you can recognize our official correspondence and websites:

• Receive important email messages from Intuit
• Identify suspicious activity, phishing scams, and potential fraud

Stay in touch with me if there's anything else you need or if you have other questions about identifying suspicious activities. I'm always here to help. Take care, and I wish you continued success, @pdxsparky1.

Hello there, rickpaone.

Thank you for bringing this to our attention.

As my colleague shared above, fraudulent acts are widespread nowadays. We apply strict guidelines and practices to protect all personal and billing information.

The QuickBooks technical support is included in your subscription. Thus, we'll never ask for any additional payment. I recommend reporting this suspicious activity to our security team so they can verify it and take appropriate actions. I'm here to show you how.

1. Go to our Privacy and Security page.
2. Look for either the Report a fake email (or phishing) or Report technical support scams section.
3. Click the Report a fake email or Report tech support scams button.

Feel free to pin these links about Intuit's service email addresses and how you can recognize our official correspondence and websites:

• Receive important email messages from Intuit
• Identify suspicious activity, phishing scams, and potential fraud

You can always mention my name if you need help in verifying transactions. The Community is here to protect your from any fraudulent activities.

Thank you for joining the thread, @Jacqueline11.

These days, fraud is all too common, so I appreciate you sharing your experience with us to alert other forum participants. 

Unwanted calls will come from fraudsters asking for access to your computer, personal information, or online services while posing as reputable organizations.

Nonetheless, I want to let you know that Intuit will only get in touch with you if you ask for a callback from our support over a problem with QuickBooks. Additionally, no personal information should be requested during outbound calls from a QuickBooks employee.

Also, if you receive any strange calls from anyone claiming to be from Intuit, don't hesitate to report them. To report the occurrence, go to our Online Security Center.

Here's how:

1. Go to this link: https://security.intuit.com/contact-us.
2. Look for Report technical support scams.
3. Click Report tech support scams.

You can also report any strange emails or fraudulent activities by clicking the Report a fake email (or phishing email) option.

If you need assistance from our support, please ensure the phone number is from us. I'm adding the article for your reference: Contact QuickBooks Desktop support

Let me know if you need any assistance with your company file. I’ll be around the corner to lend a hand if you need it. Stay safe!

I appreciate you chiming in on this thread and bringing this concern to our attention, @oneandtwoequalsthree.

As provided by my colleagues above, these are common fraud issues. Please know that Intuit will only get in touch if you’re asking for a callback from them, over a problem with QuickBooks. Thus, we apply strict guidelines and practices to protect all of your personal information. 

I'd suggest reporting this suspicious activity to our Security Team to prevent it from happening again. I’ll show you how to do it: 

1. Go to this link: https://security.intuit.com/contact-us.
2. Look for Report technical support scams.
3. Click Report tech support scams.

Additionally, you can report any strange emails or fraudulent activities by clicking the Report a fake email (or phishing email) option.

If need be, you can always reach out to our QuickBooks Desktop Support. This way, they can pull up your account in a secure environment and investigate your concern further.

Moreover, I’ve got this helpful article for you to review so you’ll be able to recognize official intuit correspondence and websites: Identify Suspicious Activity, Phishing Scams, and Potential Fraud.

You can always reply if you have any QuickBooks-related concerns. We're always here to guide and assist whenever you need help. Have a good one!