Contact number for support

I'm chiming into this thread to assist you, CGray1975. Whether you're installing QuickBooks Desktop (QBDT) on another laptop or have other inquiries, I'm here to guide you and ensure a seamless experience.

Before anything else, please know that QBDT Premier 2019 is outdated and will no longer receive updates or customer support. Additionally, you'll no longer have access to any other Intuit services integrated with QBDT, including payroll and bank feeds.

To download QBDT on another laptop, please visit this link. Installation and activation guides are also available for ease of access. Just keep your license and product code handy for a smoother process.

For more info on installing and setting up QBDT, refer to this article: Install QuickBooks Desktop.

For support on finding important information about your product, check out this article: Find QuickBooks Desktop license info.

I'm glad I could provide the necessary support with downloading QBDT on your second device. If you have any other questions, please don't hesitate to leave a response below. I've got your back at every step. Have a great day!

There are certain reasons why you can't log in to your account, Muhammad. I'll provide steps below to ensure you recover your account.

If you're having trouble logging in to your account because you forgot your credentials but still have access to your phone, you can go to the sign-in help page to reset your password. Then, proceed to these steps:

1. Enter the phone number or email address associated with your account.
2. Enter the verification code or follow the instructions in the message.
3. When prompted, reset your password.

If you've verified that your credentials are accurate but still unable to log in, try using a private browser or switching to incognito mode.

Here are the keyboard shortcuts for popular browsers:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N
• Mozilla Firefox: Ctrl + Shift + P

If it works, return to your regular browser, clear its cache to remove unnecessary data, and start fresh. You can also consider using a different supported browser to enhance your QuickBooks experience.

For more troubleshooting steps, explore this material: Recover your Intuit Account if you can’t sign in.

For the security of your account, refer to this material to help you protect your account against password theft: Secure your Intuit Account and prevent lockout with extra verification methods.

Please add a comment below if you're referring to a different situation. I'd be glad to assist you further.

@Mike7377 

Any specific concerns?

Hello, Zarate Studios.

Thank you for joining this thread. I'm happy to provide some info about referring your friends to use QuickBooks Online.

You may be interested in joining the QuickBooks Business Affiliate Program. By doing so you can offer discounts and earn commissions on QuickBooks Online subscriptions. The QuickBooks Business Affiliate Program is a great way to build deeper relationships with your small business customers, and to attract new ones. As a Business Affiliate, you can offer unique discounts on QuickBooks Online. Or, you can earn commissions for referring new paying subscribers to QuickBooks Online.

The following article provides additional info about promoting and selling QuickBooks through the QuickBooks Business Affiliate Program.

Please feel free to reach back out if you have any other questions. I'll be here to lend a hand.

@1917 

QB Desktop or Online?

Any specific concern?

Thanks for sharing your concerns, @LucS.

Please know that we do not wish to leave you with this impression. I have noted your concerns and will be sure to report them. 

I am happy to help you in any way I can. You can always reply to this comment, and I will be sure to get back to you promptly. Would you mind sharing what's going on? Please provide as many details as you can so I can share the right set of steps. 

Our goal is to ensure that our valued customers, like you, get the support they need. Working together is how we can thrive and create solutions. Chat with you soon!

There are possible errors that can prevent the Wise account from connecting, @Newbetteryou. However, I need more details to help me get on the same page. I'm here to provide assistance to help you sort this out.

Could you please confirm if you're currently using the QuickBooks Online (QBO) mobile app or the QBO Desktop app? Also, are you having trouble trying to connect a Wise account through an application or bank? Do you encounter specific errors while connecting it with your QuickBooks Online (QBO)? Any additional information you can share would be appreciated.

For now, I recommend accessing your QBO account in a web browser and connecting your Wise account from there. If the issue persists, you can perform some troubleshooting steps to help rectify the possible browser-related issue.

First, open your account in an incognito or private window for testing. Here are the keyboard shortcuts for quick navigation:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Shift + N

If you're able to connect Wise seamlessly, you may get back to your default browser and clear its cache or use a different supported browser.

On the other hand, you can manually upload your bank transactions using a CSV file and ensure that you format your data according to the QuickBooks requirements.

After that, you can categorize them to ensure that they're posted to appropriate accounts for tracking.

If you need additional support in managing your transactions, feel free to explore our QuickBooks Live Expert Assisted services at any time. Our professionals are available to discuss valuable practices to help you organize your entries for precise reporting and tax calculations.

Click the Reply button if you require additional assistance in setting up bank or app connections in QBO. We're determined to help you succeed.

Your card reader should arrive in 4 to 7 business days. Elisa, to track its progress, I recommend checking your order confirmation email. I'll add more details below.

Card readers are compatible with the GoPayment app and other QuickBooks products. Also, if you're using QuickBooks Online through a web browser, you can generate and send invoices via email, allowing customers to make online payments.

To learn more, visit the Mobile Credit Card Reader website to view rates.

Moreover, you can check out this article: Set up a card reader for QuickBooks. It provides a step-by-step guide to manage your transactions efficiently.

Additionally, here's an article that can help you in the future: Process payments in the GoPayment app. It'll guide you on how to connect and give you full insights about the progress.

We aim to provide you with a seamless and efficient experience. If you require further assistance managing your card reader, click the reply below. We'll answer it right away.

@Territracking 

QB Online or Desktop?

If I were in your situation, I would also ensure that I treat this matter with urgency for immediate resolution, Wilson. I'll outline how you can connect to our Live Support team.

Please note that we cannot provide the phone number directly in the Community forum due to security reasons.

While I can't provide the phone number, we can route you to the Live support team as they have the specialized knowledge and resources to address refund inquiries effectively and efficiently. This way, you can receive the most accurate and timely assistance for your specific request.

To connect with our experts, here's how:

1. Visit this website: Contact Us.
2. Choose the product you're using, then click Continue.
3. Please follow the on-screen instructions and provide all the required information to move forward.

For complete details regarding our support hours, please check out this article: Get help with QuickBooks products and services.

In case you need to move and save your data in QuickBooks Online, you can use the export tools to ensure you have backup access to your files.

Please know that we are always available to help you with your refund and any inquiries you may have regarding QuickBooks. We’re always here to provide you with the support you need.