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I have gone into the edit tax page but found no option to edit the rates at all. There are only options to turn on/off the rates or add a new item. What else can i do?
Hi ! Please help ~:~I had a problem using mobile app (IOS). The customer's name is not show on my Invoice in mobile & ipad. But some of the customers can show the name except the new customer I added in can't see. I read the Q&A in the team, understand to select Help & Feedback to Refresh the Data. But there's no Refresh for me to choose. Please advise........ Thank you.
Hi, I am having problem with the GST tax name on the sales invoice since 3 March 2023.It does not show the tax rate (8%) when the invoice was being created. Does anyone having this problem? or any solution? Currently invoice shown as SR. (no tax rate shown on the invoice) Please help!
I tried using the physical token but keep showing Error (102)
What's the difference between TX (8%) and 8% TX
I had a customer who paid me using the QB credit card processing and realized later that he had already mailed a check and wanted me to credit his card back.I issued a refund and now I need to apply the check to the invoice which now shows paid. I can't seem to get the system to allow me do unpay the invoice. I deleted the Refund transaction and I I now think that was a mistake. Any ideas? Clearing the payment does not work either.
My QB has not done bank reconciliation from 2021. How do we skip the bank reconciliation last year and start from 2022?
Hi, I am a SME and doing this accounting on my own. Recently I have a customer (who has fully paid for goods delivered) request a full refund as they are not satisfied with the products. Hence, Can I check should i do a credit note or Refund Receipt? Payment is done by bank transfer. Please let me know the steps by steps to proceed the above mentioned refund if possible. Thanks for your help.Zed
Hi, I'm asking Quickbooks to give users the ability to customize more the invoices sent to the customers. - Change logo size- Remove company name when using your logo- Remove all Quickbooks branding- Custom HTML signature- Custom fields Quickbooks default emails makes us look unprofessional in front of our customers. This needs to be updated.
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I need advice how to format the QB Tax invoice to show for EACH LINE ITEM:1. (1.1) Product Description (1.2) Quantity (1.3) Price bef GST (1.4) Item Tot bef GST (1.5) GST S$ Amount (1.6) Item Tot Aft GST2. Invoice at TOTAL Level to show: 2.1 Inv Sub-Total before GST 2.2 GST Amount in S$ 2.3 Inv Sub-Total after GSTIn the Invoice form style, I selected GST but it shows me the GST Code and NOT THE GST AMOUNT IN S$Also, the Subtotal, I cannot change to Subtotal before GST and the Total, I cannot change to Total after GST.Please advise how I can format it to meet Singapore Regulations and also Customer requested for us to show these fields
Hi, I need to format my invoice to show:1. Each Line item, the (1) Product Description, (2) Quantity, Price before GST Tax, (3) Total bef GST, (4) GST Tax amount, (5) Tot Amt aft GST. 2. At the total invoice at the end, show: - Invoice Total before GST - GST Amount (8% GST rate) - Invoice Total After GSTCurrent form subtotal cannot allow me to change description to Subtotal before GST and Total cannot be changed to Total Invoice after GST. Appreciate your help to let me know how I can do it as our customers want to see the before GST amount, GST Amount and After GST amount and I cannot format the QB invoice to achieve this. Hope someone can guide me
Can someone share the template for the journal entry import file for Quickbooks Online ? How do we include the currency in the import file ? Thank you.
Please advice how to import custom form to create Invoice etc. I can't find "Import Style" from Custom form styles.I have turned "ON" the Import Style at the Quick books Labs. Is there any other settings I missed that has to be done?
Hi, we currently sign up the QBO with the local agent in Singapore last year. This year, we have already signed up directly with Intuit. Can we check do we need to transfer/migrate all data from old QBO to new QBO or we can ask the local agent to transfer the subscription to us so that we can continue to use the QBO? Understand that transfer/migrate all data by using export/import date function is troublesome and there is risk of losing data. Can we check if QB able to update the new company ID for the existing company ID so that all existing data will be automatically transfer under the new company ID.
I need to scan barcode label to issue invoice. But only some of the barcode was found during scanning& some are not even data in in product listing.
May i know if quick book online inventory come with FIFO or LiFO methed?also, if the Inventory on average balance or basic on individual fixed price methed?
Hello, Does anyone know who to get in touch with in order to get information on some security controls/procedures for QB Online? Our company is currently undergoing internal security assessment with QB being in scope. Thanks!
Hi, I'm facing issues with updating my QB Premier (2014 Desktop Edition, Canada). As a result, I am unable to move my files to QB Online; I get stuck on a page where QB prompts me to update my software before moving to QBO. Some additional details below: - On the "Update Now" tab, updates for "Premier" shows error 15227- I've tried solutions that I found online, to no avail (E.g Using trial version, resetting updates, tried the online restoration tool:US version) I'm not sure what else I can do, and the Canada site seems to have phased out updates for 2014 on their site so I can't download it manually.. If there are any other ways I can move my files to QBO, please enlighten me. Thank you!
Hi everyone,may i know whether QB able to adjust asset value it is because when i generate stock report..the inventory item is zero quantity but the asset value is -0.01. may i know how to adjust it? Thanks.
Hello! I would like to have company logo in credit notes and statement of accounts. Is that possible? TIA
Hi, How can I edit the foreign currency symbols to the international abbrev. (eg. Singapore Dollar = SGD, United States Dollar = USD, Euro = EURO, British Pound = GBP etc). Currently, my home currency is SGD and if you look at the attached report, how is the user suppose to identify the "$" represents the USD unless we drill into the tranx. Pls advice. Thank you.
